The detailed assessments headings are:
- What is a full assessment?
- Who is being visited for full assessments?
- How are full assessments being prioritised?
- Will I need to be home for a full assessment?
- How will I know when I’m getting a full assessment?
- What happens after the full assessment?
What is a full assessment?
The purpose of the full assessment is to collect detailed information on the damage to your dwelling and the land around it. Assessors will be assessing damage to the land and dwellings but not contents.
If you have already made a claim for damage to contents you will separately receive a schedule for recording damaged contents which you should return to EQC at PO Box 311, Wellington.
If you have not already made a claim for damage to contents or have not received a schedule you should contact EQC on 0800 DAMAGE (0800 326 243).
Who is being visited for full assessments?
All properties with a claim lodged with EQC will be visited for a full assessment. Full assessment teams are starting with the worst hit homes in the worst hit areas.
If your property suffered new damage in the 22 February earthquake you should make a new claim if you have not done so already. For more information or to make a claim call EQC on 0800 DAMAGE (0800 326 423) or make a claim online at www.eqc.govt.nz.
How are full assessments being prioritised?
Full assessments are being prioritised like the rapid assessments, starting with the worst hit homes in the worst hit areas. Our first priority is visiting properties identified by rapid assessments as having severe structural damage.
Properties with EQC claims will be visited for full assessments according to the following priorities identified in the rapid assessment:
Will I need to be home for a full assessment?
- Severe structural damage By mid-July Those needing repairs of more than $100,000 + GST may then be passed on to the insurer for follow-up
- Minor structural damage Between mid-July and mid-September
- No structural damage Within mid-September and mid-December
Yes. Someone must be at the property for a full assessment so the assessor can inspect the inside of the property.
How will I know when I’m getting a full assessment?
EQC will be in touch closer to the time of your full assessment to let you know when the full assessment team will be visiting.
What happens after the full assessment?
The purpose of the full assessment is to collect detailed information on the damage to buildings and the land around them. Assessors will be assessing damage to the land and buildings but not contents.
EQC will then research the claim and decide how to proceed. Depending on the amount of damage and the amount of EQC cover available in the individual claimant’s circumstances, the claim may be referred to the (Fletcher Construction) Project Management Office for repair or be referred to the insurer.
You can find the FAQ here.