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Showing posts from May 6, 2012

Getting claim information from your insurance company

In our area a few of us have been getting together to sort out insurance problems with a particular company. Standard story: rebuilds have become repairs, or high value repairs have turned into low value repairs. Invariably the amount of information provided by the insurance company has been conflicting and inadequate.

The key to our being satisfied about what is going on is to get all the information the insurance company holds. There are two ways of doing this: paying a lawyer to get it for you, or trying a DIY approach. This post is for the DIY people.

What has the insurance company been doing and what is it up to?

To come to grips with the way your insurance company is treating your case, it is important to have all the insurance company documentation in front of you: to see what has changed over time, what has been factored in, what has been left out, what is contradictory, and what is plain wrong. Insurance companies are reluctant to give this information out, and sometimes refus…

EQC - Apportionment

This morning's Press has an article C'mon EQC, explain apportionment by Will Harvie (here). It is a good read and pointedly questions the whole process.

EQC  responded (reproduced below), without saying anything of much use, drawing attention away from how it is being done by describing why.  I have underlined one sentence, just over halfway done the response - notice how homeowners aren't considered to have a financial interest in the whole process. Not only that, it seems it is not important to maintain our confidence either (next paragraph).

The following is from EQC's Facebook page:

EQC Customer Services GM Bruce Emson replies to a blog post from the Press' Will Harvey: (click the link to read the rest)

Changes to education in greater Christchurch

The Education and Tertiary Education Ministers have today released a draft programme to guide the renewal of the education network in greater Christchurch following the Canterbury earthquakes.

As has become increasingly common in recent years a critical piece of social policy is to be changed with just a couple of weeks available for public comment.

The intention of the programme is set out on the Ministry of Education's websitehere and is to provide:
A strong education system, from early childhood to tertiary, will be critical to the redevelopment of greater Christchurch and its economy in the wake of the earthquakes of 2010 and 2011. This is why the Ministry of Education and Tertiary Education Commission (TEC) have worked with the community to develop a draft Education Renewal Recovery Programme that will meet the educational needs of children and young people and support social, cultural and economic recovery. The draft programme has been developed based on your fee…

EQC - Another update to TC3 information

EQC have updated it's Land information - Technical Category 3 (TC3) page by adding links to useful DBH and EQC documents plus an informative article from the Press.

You can find it here, near the bottom of the page.

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Tenancy information and advice session

From the Department of Building and Housing’s website (here)
The Department of Building and Housing, in partnership with the Tenants Protection Association, is running a tenancy information and advice session for Christchurch tenants. This session is an opportunity for tenants to have their tenancy questions answered and to find out helpful tips for dealing with earthquake-related tenancy situations. At the end of the session, tenants will also have the opportunity to have some one-on-one time with staff from the Department and the Tenants Protection Association if they would like some specific advice about their own individual situation.
When: Thursday 24 May at 11:30am
Where: Linwood Community Corner Trust, Linwood Avenue Union Church, 378 Linwood Avenue, Christchurch
Cost: Free

CERA - Red Zone workshops Q & As

At the various CERA Red Zone workshops a great deal of time was spent on recording residents' questions. The most significant ones were answered (more or less well, depending upon the calibre of the industry representatives attending) at the end of the evening, with CERA undertaking to find answers to all of the questions and make them available.

CERA now have a web page, Red zone community workshops, where the Q & As from the first workshops have been uploaded. The web page ishere.

So far there is information for:
Kaiapoi workshop - 8 February 2012Christchurch workshops 10-20 October 2011
Some of the stuff consists of basic question to which the answer is so generic (or weasel worded) nothing is gained or at best is only half answered. Perhaps CERA could invite community input to ensure earnest and essential questions are better answered.

Other questions, while also basic, elicit useful answers, such as these insurance ones from the Kaiapoi workshop:
Can I request m…

Cathedral update - clarifying misunderstandings about the Transitional (Cardboard) Cathedral

Coverage of activities around the Cathedral, funding applications, money to build the Transitional Cathedral, and the safety of the remaining structure is at best patchy. Views expressed are often high on emotion and short on substance. These views are recorded uncritically in the media and the result is an unbalanced and incorrect record.

The May issue of Cathedral Extra (available here) has, on page 7, the following item
Misunderstandings Clarified Recent articles in The Press appear to have caused some misunderstandings about the Transitional Cathedral.
No ratepayers’ money is being sought for building the Transitional Cathedral. The Diocese of Christchurch has approved $4 million from insurance monies. Final detailed costings are being undertaken at the moment, and the build budget will be strictly controlled. The Cathedral is not seeking and will not seek any funding from the Christchurch City Council to pay for the building of the Transitional Cathedral.For the ten yea…