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Wednesday, 5 December 2012

EQC–update to changes to the Apportionment FAQ

Monday’s blog (here) mentioned changes to how EQC would make it’s apportionment assessment, and that reference to the customer's apportionment estimate had been removed.

Yesterday EQC changed the page again, reinstating that part of the text to the way it was prior to Monday. The two paragraphs (here) now read:

  • If there is no EQC assessment for every claim, then EQC looks at evidence such as the customer's apportionment estimate and the pattern of damage at similar neighbouring properties.
  • If damage from any of the three events had exceeded the customer's cap (usually $100,000 +GST), the repair of the home would be managed by the private insurer.

Further evidence that EQC don’t know what they are doing, and the on-going absence of workable quality control?


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