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Wednesday, 25 July 2012

Council communication audit report

The audit report has been released, and is to be considered by Council next Tuesday.

The Council’s take on the report, accentuating the positive, is:

The review found that the Council was doing an excellent job keeping people informed about the projects and services it delivers; it especially praised the Share an Idea community engagement initiative around the Draft Central City Plan. It also pointed to recent resident surveys which show residents do not understand the Council’s decision-making process. The report makes a series of recommendations which it says outline "a need for Council (elected members and management) to adopt a culture of open communication and engagement with residents and stakeholders so that the Council can build understanding and mutual support for its objectives, plans and decisions".

The review is less enthusiastic in a number of areas. It can be downloaded from the bottom of the web page here.

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