Insurance Companies Covered By Ombudsman Complaints Process

The Insurance & Savings Ombudsman ("ISO") scheme covers a large number of insurance companies. THE EQC IS NOT covered by this process (they are covered by the office of the Parliamentary Ombudsmen.)

As at the 26th of December 2010 there were a large number of insurance companies who were part of the scheme. The most recognisable names were:
  • AA Insurance (in association with AIG)
  • AMI Insurance
  • AMP Life
  • IAG (Insurance Australia Group)
  • NZI (part of IAG)
  • PSIS
  • SIS (part of AIG)
  • State Insurance (part of IAG)
  • Tower Insurance
  • Vero Insurance New Zealand
If your company is not listed above a full list of participating companies can be found on the ISO website here.

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