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Friday, May 3, 2013

Geotech update from Southern Response

Southern response have released an update on their geotechnical testing here.

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Thursday, May 2, 2013

Survey on the potential uses of the Avon River Residential Red Zone

Lincoln University are running an on-line survey to establish what residents consider to be important in the redevelopment of the Avon Residential Red Zone areas.

The survey is here.

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Wednesday, May 1, 2013

Brownlee, Sutton and today’s judicial review application

The NZ Herald (here) has reported that forty Red Zoners applied today to the High Court for a judicial review of the Crown offers made to them.  The particular circumstances of the case are that the people concerned either own bare land (and couldn’t get insurance) or were uninsured.  They consider the amount offered by the Crown inadequate and inappropriate. They also consider Minister Brownlee did not engage with them over their concerns. Minister Brownlee and Roger Sutton were named in the statement of claim.

When asked for comment Minister Brownlee “…wouldn't comment because the matter is before the courts.” A very proper position for the minister to take.

While the review is before the court the question arises whether CERA will  make further attempts to get these Red Zoners to take the existing offer, and get out of the Red Zone by the 31st of July. Would that be proper? Should they be left alone, in the Red Zone, until the review is completed, however long that takes?

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Tuesday, April 30, 2013

Southern Response - update to web page “Who will I work with on my claim?”

Southern Response have updated their web page Who will I work with on my claim? here.

The text, as it now reads, is shown below with the additional text highlighted. It is interesting to also note that the page now shows both the date of publication and the date it was updated. This is a welcome step in coming to grips with how information is evolving (thanks folks).

Sunday, April 28, 2013

Red Zoners and CERA’s Residential Advisory Service

As is their continuing practice, CERA have announced a process – this time the Residential Advisory Service (RAS) - with no supporting detail. It commences on the 20th of May and might be the way to break through the problems between the insured, insurers and their project management organisations (PMOs).

With the 31 July departure date approaching a few are still stuck in the Red Zone because there is no closure with insurers. Could the RAS be the means of getting these people unstuck? To what extent will it help those in TC3 or TC2 with problems?

The potential value of the RAS for Red Zoners hinges on factors not yet public (or perhaps not yet worked out). On the face of it, the Service is likely to be suitable to process simple to moderately complicated issues of genuine misunderstanding, or an inability to pull all the bits together. It is optimistic to see the apparent premise of the Service, producing results through better provision of information and opportunities for conversations, as the solution to more complex or entrenched problems. 

The background against which the RAS will operate is bleak. The observation has been made that anxiety and humiliation is experienced by sensitive and honest people when they are forced into contact with people whose standards are commercial. This is a bewildering and damaging experience, being exposed to the brutal legalism and calculating adversarial approach of insurers and PMOs who have a different set of values, and very different rules of corporate and personal motivation and conduct.

Sometimes residents encounter employees not averse to misunderstanding, misleading or pressuring where they can. This puts residents at risk of being wilfully misled by one-sided policy, building code, and building contract interpretations. The result is loss of legitimate entitlement, loss of equity, and loss of wellbeing.

How will CERA ensure the RAS process is strictly neutral, free of the tactics of hard bargainers, and motivated to produce prompt, credible results?

The RAS Process (click the link to continue)