Insurance and Savings Ombudsman and Disputes

The New Zealand Herald Stuff had an item in today's edition on insurance disputes and the Insurance and Savings Ombudsman (ISO). Written by Janine Starks, it briefly covers the role of the ISO and the way it can operate. Chances are we will soon see insurance companies modifying their own procedures to get early resolution of disputes, but recourse to the ISO is always a possibility.

The article is here.
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