Major updates to the Council's on-line information

The CCC has made significant additions to the web page Answers to questions raised at recent Council community meetings.

The two areas covered by the change are Support (mainly Red Cross and other relief grants and assistance) and Roads, wastewater systems and other infrastructure.

The Support information includes eligibility for grants, the forms to fill out, how much money is available, how many grants can be applied for, and whether insurance excess payments qualify for these grants (the short answer is no).

The Roads, wastewater systems and other infrastructure section covers a wide range of topics including a few we have discussed:
  • What is the Council's schedule of plans for timing for repair and restoration of infrastructure?  The programme (including timing) is being prepared now.
  • Who fixes services / leaks in private lanes with several houses? As we pay the same rates.   Unless there is a designated Council main (water, wastewater, or stormwater) in a private lane the repair of the services is the responsibility of the owners of the properties in the lane. The Council can advise on a case by case basis if there is a public main in the lane.
  • Is there a contact person for toilet backwash etc?  Who do you call? What is the timing of information, and who do we ask?   If there has been a sewage spill onto a property, this presents a health risk and the Council will clean it up and disinfect the area. Phone the Council on (03) 941 8999
  • The streets are just patched up. When are the whole things going to be redone? Sewage, water, roads etc...   Council is appointing head contractors to plan the rebuild of the city's infrastructure. This work will be programmed to ensure completed works do not get disturbed. This means that the order of work in a street will be land remediation (where required), sewer, stormwater, water and then road corridor and landscaping.
  • When they do infrastructure will they put power wiring, poles and fibre optic cables underground?   There are no plans for undergrounding services as the poles, wires, etc are not Council assets. Companies involved with fibre-optic cables have expressed an interest in being involved during any road renewals. The Councils contractors will meet with the telephone companies and Orion to ensure co-ordination of any service installation planned by these utilities.
There is a lot more on the web page.

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