Earthquake Rates Relief - CCC double dipping? Part 1

There seems to be an element of Council double-dipping in the way some aspects of the rates relief are being applied.

Take the case of a house that needs to be demolished and rebuilt. For a period of time that property will be unused. Clearly the infrastructure services can't be used so there should be no charge for them. Thus 40% of the rates will be remitted.

The balance of the rates remain payable because they are for services still consumed by the residents concerned, as stated by the Council:
Only a small proportion of Council’s services are delivered directly to a property. Water, wastewater, refuse collection and, to an extent, land drainage services are provided directly to properties. Residents and ratepayers access all other Council services such as libraries, recreational facilities and roading remotely from their properties. These are funded through the General Rate and UAGC.
The full text can be found on its website here.

Unless the residents leave the city, or stay with relatives, they will be in accommodation for which they pay rent - and a portion of the rent will go towards paying the rates the landlord incurs on the property. This will include the things under the Council's description "all other Council services such as ...". So, if you are paying at the old address, and also at the temporary address, a large portion of the rates are double-paid.

I have e-mailed the CCC about this, and will post any response that I get.  If I have missed something blindingly obvious, please let me know.
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